We are doing more and more things ‘digitally’ with our smartphone as an indispensable buddy. We’ve arrived in the on-demand and app economy . This has major consequences for the retail sector and the retailers who have missed the online store trend. What will be the role of shops and shopping in the future? There will be an even sharper dichotomy between shops for ‘function’ and shops for ‘fun’, with a greater focus on hospitality, experience and entertainment.

Flexible and resilient

Even more than before, online customer contact. Revolves around omnichannel Services and concepts such as customer journey. Customer experience, content marketing and. Personalization of products, services and communication. Shopping street in Maastricht. 5. Hybrid Norway Phone Number working, learning and caring working from home After many years of talking, due to corona, we will switch to working from home in a few weeks. We are used to video calling, video conferences, webinars and online collaboration, providing service, meeting, training and what not.

Agile entrepreneurship

Dot on the horizon

Systems, tools and work processes have been adapted and everyone sees the benefits. 45 years after the introduction of the term ‘teleworking’, working from home is here to stay. But people also find social contacts at work and fooling around. With colleagues important, so how do you give shape and substance to. That if everyone is working from home? It is a balancing act between efficiency, autonomy, teamwork and flexibility. Work meetings in ‘real live’ are more often about team building, social contacts and mutual relationships.

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